Crafting a Global Talent Acquisition Strategy at PharmaCorp

CLIENT CASE STUDY - How PeopleCentriX enabled a Pharma client to build a global talent acquisition strategy.

Background

PharmaCorp, a global biopharmaceutical company, recognised the need to develop a comprehensive talent strategy to address the challenges of talent acquisition and support its ambitious growth agenda. With operations spanning over 50 countries, PharmaCorp sought a holistic approach to talent acquisition and desired a strategy aligned with its business strategy and objectives. To achieve these objectives, PharmaCorp partnered with PeopleCentriX.

The Challenge 

PharmaCorp faced two primary challenges that required strategic interventions:

1. Supporting Growth with Emerging Products

   PharmaCorp's growth agenda included the development of emerging products. To drive this growth, the organisation needed to secure the necessary skills and capabilities in critical areas. However, attracting individuals with specialised skills in the competitive talent market proved to be a significant challenge.

2. Holistic Talent Sourcing Across 50+ Countries

   With operations in over 50 countries, PharmaCorp operated with a decentralised talent acquisition function. The company recognised the need to establish a unified approach to talent acquisition that would operate consistently and effectively across diverse regions. This approach would ensure the alignment of talent acquisition efforts with PharmaCorp's mission and values.

The Solution 

To address these challenges, PharmaCorp collaborated with PeopleCentriX, to implement a comprehensive solution through the following steps:

Step 1: Voice of the Customer

An in-depth analysis was conducted by PeopleCentriX to capture PharmaCorp's talent acquisition needs and challenges. Key stakeholders, including PharmaCorp's leadership team, hiring managers, and HR representatives, were engaged to gather their insights and expectations. This process allowed for a deep understanding of PharmaCorp's unique requirements, enabling the tailoring of the talent acquisition strategy accordingly.

Step 2: Strategy Co-Creation Workshop

PeopleCentriX facilitated a two-day strategy co-creation workshop, bringing together PharmaCorp's leadership team, HR representatives, and other key stakeholders. This collaborative workshop provided a space for ideation, goal alignment, and defining the core components of the talent acquisition strategy. Following the Design Sprint Methodology, the workshop allowed the team to map out the problem, sketch competing solutions, prioritise solutions, prototype the talent acquisition strategy, and gather feedback from actual users.

Step 3: Strategy Iteration and Validation

Following the workshop, PeopleCentriX worked closely with PharmaCorp to refine and validate the talent acquisition strategy. Stakeholder feedback was incorporated, and thorough validation checks were conducted to ensure alignment with PharmaCorp's objectives and values. The iterative process, guided by PeopleCentriX's expertise, fine-tuned the strategy, ensuring its robustness and effectiveness in addressing the identified challenges.